FAQ

What is Oshi Tech Support?
Oshi Tech Support is a platform where we provide technical support for computer related issues. We have technical expertise in fixing all technical issues you may encounter while working on PC.  
Do you have experience in fixing computer peripherals like printer, scanner etc?
Yes, we have technical experts who have experience in network support and printer support of all brands and are capable of handling most common issues.
What type of services does Oshi Tech Support offer?
Oshi Tech Support offers technical support for your computer. It may be different for every customer as the problem you might be facing. Our support plans are very comprehensive and affordable enough to provide you value of your money. Our one time fix plan starts as low as £49.99/month.
Is your technical team certified?
Yes, off course, our technical team members are certified engineers. Most of them are certified by Microsoft, Cisco and others are engineers from technical university.
Can you provide support for my slow PC?
Yes, most of the computer problems are related to slow PC. It is really an irritating situation when you just hang up with the PC. Our technical experts will access your computer from remote and fix the issues to speed up your PC. We shall clean up your pc on remote support and provide support on virus protection.
What types of technology does Oshi Tech Support service?
Oshi Tech Support provides expert tech support on PCs running Windows® XP, Windows Vista® or Windows 7 and devices including printers, routers, home networks and more.
What should I expect from Oshi Tech Support service?
When you call Oshi Tech Support, you’ll speak with a certified technical engineer who will diagnose and fix your computer. You’ll be asked to download our safe, secure and remote client technology that allows our tech expert to connect to your computer remotely. During this time, you can watch and stay on the phone while our certified technical engineer fixes your computer or hang up and let our tech expert call you back when finished.
Why is remote support better than traditional tech support?
Remote support is safer, more convenient and faster than traditional tech support. Oshi Tech Support can fix technology problems remotely using safe, secure and touchmypc technology that allows you to watch every step of the process.

With remote support, you don’t have to hassle with unplugging your computer and taking it anywhere or having a stranger come into your home.
What do I need to get remote support?
All you need is to be by your computer and a broadband Internet connection so that we can take your computer on remote access and fix the issues.
Is Oshi Tech Support services guaranteed?
All Oshi Tech Support services come with a money-back guarantee. In the unlikely event that our certified technical engineer couldn’t resolve your problem or our fix didn’t work, call us back within 7 days of service delivery to receive a full refund for the purchase price.
How do I sign up for a service?
Visit the Oshi Tech Support Services page online or call us at our Toll Free Number. We are available 24/7; 365 days a year.
What if I refer a customer to you? Would I get any additional service on my existing plan?
Yes, there is a referral program under which you will be able to have one month additional service in addition to your existing plan.
What methods of payments can I use?
We accept payment from PayPal and working on all major credit cards online and over the phone.